These Terms and Conditions May Change
You must be at least 13 years old to use the Web Site or our mobile applications. If you are under the age of majority in your state of residence (a minor) your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only access and use the Web Site and our mobile applications with permission from your parent or legal guardian.
Shipping and Processing Time
Our shipping and processing charges are intended to compensate us for the cost of processing your order, handling and packing the products you purchase and delivering them to you. The Shipping Cost is auto-calculated at the checkout page and we usually ship out within 2-3 working days. You will receive the shipment and the tracking details on your email within 3 working days and you can track your order on your BranStan website Track Your Order page. We ship out both from our USA and India warehouse. The delivery time is usually within 1-2 weeks; however you will be notified with the expected date of delivery on the tracking page.
Returns & exchanges
We gladly accept returns and cancellations
Contact us within: 3 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
We don’t accept exchanges
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.